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Medicines Counter Assistant

Job Type Pharmacy and other dispensing assistants
Reference 0000002087
Employer Karson's Pharmacy
Summary Opportunity for a qualified medicines counter assistant to join a growing and progressive pharmacy team. Ideal for someone looking for the next challenge, not shy of taking responsibility, and wants the additional rewards which come along with such work.

Job Details

Required Skills
Preferred Skills
Tenure Permanent
Hours Full time
Contract type Employment Opportunities
Salary £9.50 per hour
Salary Notes
Start date for applications 05/12/2017
Closing date for applications 05/01/2018


The position involves being the first point of contact for all customers, serving customers appropriately and sensitively and providing the best possible advice and refer them to the pharmacist if appropriate.

Key Responsibilities:

To ensure that the pharmacy environment is welcoming, clean and professional.
To greet customers in a professional and friendly manner.
To accurately complete financial transactions with customers.
To respond to symptoms described by customers by following agreed protocols and using your own knowledge and judgement.
To know and understand the main features of stocked lines and the benefits to customers.
To select and recommend suitable products and provide advice on their correct use.
To provide advice on leading a healthy lifestyle.
To refer to the pharmacist when appropriate.
To receive prescriptions from customers and ensure they reach the dispensary in a timely manner.
To inform the customer of approximate waiting times and to manage their expectations.
To ensure the safe and correct transfer of dispensed items to patients according to the SOP.
To identify medicine related problems or queries and bring these to the attention of the pharmacist.
To answer queries on the supply and availability of medicines, where it is within your competence.
To receive stock in accordance with SOPs.
To assist with stock control and the maintenance of reasonable stock levels within the retail environment.To assist with the engagement of patients onto advanced services such as MURs and NMS.
To maintain an up-to-date knowledge of over the counter remedies and minor ailments by reading journals, product information and training resources.
To assist in providing pharmaceutical care to patients by carrying out reasonable duties as determined by needs of the business.


Personal Specification:

Applicants must have completed an accredited Medicines Counter Assistant course, and must have recent experience of working in retail pharmacy.
Excellent communication and service skills.
Excellent team working skills.
A warm, friendly and professional attitude towards customers.
An ability to respond to medical queries in a sensitive and professional manner.
Experience of handling money and maintaining finance records.


Both full-time and part-time options available.
Additional rewards for responsibility and performance.

Start date: ASAP

Please send CV to
Alternatively, applicants can call/message on 380713.

Interviews to commence immediately.



To advertise on please call (01624) 636666